Last Updated: 1 January 2026

Berjaya88 Privacy Policy — Data Protection Transparent & Responsible Privacy for Malaysian Members

Your privacy is berjaya88's priority. This document clearly explains how we collect, use, protect and store the personal data of every Malaysian member — without confusing legal jargon.

Register a Free Account Updated: 1 Jan 2026
What This Policy Covers
Registration Personal Data
Financial & Transaction Information
Usage Data & Platform Activity
Device & Connection Information
Cookies & Tracking Technologies
Your Rights as a Data Subject

Berjaya88's Six Data Protection Commitments to Malaysian Members

Before reading the full policy, here is a summary of berjaya88's six core commitments to protecting your privacy and personal data.

Platform-Wide 256-bit SSL Encryption

Every piece of data transmitted between your device and berjaya88's servers — including login credentials, financial details and gaming records — is protected by the same 256-bit SSL encryption used by Malaysia's top banking institutions.

HIGHEST SECURITY
No Sale of Data to Third Parties

Berjaya88 has never and will never sell, rent, or commercialise members' personal data to any third party for marketing or any other commercial purpose without your explicit prior consent.

OUR GUARANTEE
Full Control in Your Hands

Every berjaya88 member has the right to access, amend, request a copy of, or request the deletion of their personal data at any time. Such requests will be processed within a reasonable timeframe by our team.

YOUR RIGHTS
Secure & Limited Data Storage

Your personal data is stored on secure servers with strict access controls. berjaya88 retains data only for as long as necessary for operational and legal compliance purposes, after which it is securely disposed of.

SECURE STORAGE
Immediate Breach Notification

In the event of any security incident involving your data, berjaya88 is committed to notifying affected members promptly and taking appropriate remedial action in accordance with industry-standard procedures.

TRANSPARENCY
Personal Data Protection Act Compliance

The berjaya88 Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. We ensure that the processing of your data complies with all applicable legal requirements.

LEGAL COMPLIANCE
berjaya88's Privacy Commitment

By using the berjaya88 platform, you consent to the collection and use of your information as described in this Privacy Policy. We encourage you to read this document carefully to fully understand how we handle your personal data.

1Introduction & Scope of Privacy Policy

This Privacy Policy ("Policy") describes how the operator of the berjaya88 platform ("berjaya88", "we") collects, uses, discloses, and protects the personal information you provide to us when using berjaya88.run and all related services.

This policy applies to all berjaya88 users and members in Malaysia, including those who register an account, make a deposit, use Sports Betting or online casino services, or simply browse our website. By using any part of the berjaya88 platform, you confirm that you have read and understood this Privacy Policy.

Berjaya88 is committed to protecting the privacy of every member in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We only process your personal data for purposes that are lawful, necessary, and transparent.


2Types of Personal Data We Collect

Berjaya88 collects various types of personal data depending on how you interact with our platform. Below are the categories of data we collect:

Data Category Example Information Mandatory / Optional
Personal Identity Full name, date of birth, identification card number Mandatory
Contact Information Malaysian phone number, email address Mandatory
Financial Data Payment methods (TnG, GrabPay, DuitNow, FPX), deposit & withdrawal records Mandatory
Usage Data Betting records, game sessions, winnings, promotions used Automatic
Technical Data IP address, device type, browser, operating system, access logs Automatic
Cookie Data Language preference, login session, analytics cookie data Optional
Communications Live chat records, support emails, filed complaints Conditional

We do not collect sensitive data such as medical information, religious beliefs, or political views unless specifically required by applicable law. For identity verification on large withdrawals, we may require a copy of your official Malaysian identity document.


3How berjaya88 Collects Your Personal Data

Berjaya88 collects your personal data through several different channels, depending on how you interact with our platform:

  • Account Registration: When you register a berjaya88 account, you provide basic information such as your name, date of birth, phone number, and email address directly to us.
  • Deposits & Transactions: When you make a deposit using Touch 'n Go eWallet, GrabPay, DuitNow, FPX Maybank2u, CIMB Clicks, Boost, or ShopeePay, your transaction details are automatically recorded by the berjaya88 system.
  • Platform Usage: Your activity on berjaya88 — including bets on the Malaysia Super League and EPL, slots sessions, Live Casino games, and progressive jackpots — is recorded as part of normal platform operations.
  • Cookies & Tracking Technologies: When you browse berjaya88.run, cookies and similar tracking technologies automatically collect technical data about your device and usage patterns.
  • Support Communications: When you contact the berjaya88 support team via live chat, email or Telegram, the content of those communications is recorded for service quality and reference purposes.
  • Identity Verification (KYC): For withdrawals above a certain amount, or when required by anti-money laundering procedures, we may request additional identification documents from you.

4Purposes for Which Your Personal Data Is Used

Berjaya88 uses the personal data we collect solely for legitimate and necessary purposes. The following are the primary purposes for which your personal data is processed:

  • Identity verification and membership eligibility checks at registration and throughout the duration of membership.
  • Processing of deposits, withdrawal of winnings and all other financial transactions on the berjaya88 platform.
  • Member account management, including settings, preferences, and activity records.
  • Delivery of Sports Betting, online casino, jackpot slots and other games on berjaya88.
  • Account-related communications, including registration confirmations, transaction notifications, and security alerts.
  • Sending relevant information about berjaya88 promotions, bonuses, and offers to members who have opted in to receive them.
  • Improving the berjaya88 platform based on usage patterns and member feedback.
  • Compliance with legal obligations, including anti-money laundering (AML) and know your customer (KYC) requirements.
  • Prevention of fraud, abuse and illegal activity on the berjaya88 platform.
  • Dispute resolution, complaints, and service-related issues concerning berjaya88.
Legal Basis for Processing

Berjaya88 processes your personal data on the basis of your consent given at registration, the contractual necessity of delivering the services you requested, legal obligations applicable to us, and our legitimate interests in operating a safe and responsible business.


5Personal Data Sharing & Disclosure

Berjaya88 does not sell, rent or commercialise members' personal data to third parties for marketing purposes. However, in the following limited circumstances, we may share your data with other parties:

  • Payment Processors: To process deposits and withdrawals via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay and FPX, the necessary transaction information is shared with the respective payment processors. All payment processors we work with maintain their own privacy and security policies.
  • Game Software Providers: To deliver casino and slots games from leading providers, limited and necessary information may be shared with the relevant game providers solely for the purpose of game delivery.
  • Legal Authorities: berjaya88 will disclose personal data to the relevant authorities when required by law, court order, or a legitimate criminal investigation.
  • Third-Party Service Providers: We may engage trusted third-party service providers for specific functions such as platform analytics, email services, and technical support. These providers are only permitted to use your data for the specified purposes and are bound by strict confidentiality agreements.

In all of the data-sharing scenarios above, berjaya88 ensures that the receiving party maintains adequate data protection standards and uses the data received solely for its permitted purpose. We never share data beyond the scope of legitimate operational requirements.


6Data Protection Security Measures

The security of your personal data is an absolute priority at berjaya88. We implement multiple layers of technical and organisational safeguards to ensure your data remains protected at all times:

  • 256-bit SSL Encryption: All communications between your device and berjaya88's servers are protected by 256-bit SSL/TLS encryption — the same standard used by Maybank, CIMB and Malaysia's leading financial institutions.
  • Stored Data Encryption: Personal and financial data stored on berjaya88 servers is encrypted using the latest industry-standard encryption algorithms to protect against unauthorised access.
  • Internal Access Controls: Only berjaya88 staff with specific authorisation may access members' personal data, and only for legitimate operational purposes. All access is logged and monitored.
  • Two-Factor Authentication: berjaya88's internal systems use multi-factor authentication to protect access to databases containing member information.
  • Regular Security Audits: berjaya88 conducts regular security audits and penetration testing to identify and address any vulnerabilities within our systems.
  • 24/7 Monitoring: Our automated monitoring system detects and alerts on any suspicious activity or potential security threats around the clock.
Your Security Matters Too

While berjaya88 invests heavily in platform security, your account's safety also depends on your own actions. Do not share your password with anyone, use a strong and unique password, and contact berjaya88 support immediately if you suspect your account has been accessed without authorisation.


7Data Retention Period

Berjaya88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable Malaysian law.

  • Active Account Data: Personal data of active members is retained for the duration of your active membership with berjaya88.
  • Data After Account Closure: After an account is closed, berjaya88 retains the necessary records for a minimum of 7 years to meet legal obligations, including AML requirements and applicable Malaysian financial regulations.
  • Transaction Records: Records of all financial transactions, including deposits and withdrawals via Touch 'n Go eWallet, DuitNow, GrabPay, and FPX, are retained for a minimum of 7 years in accordance with Malaysian financial regulatory requirements.
  • Communication Data: Communication records with the berjaya88 support team are retained for 3 years for service quality and dispute resolution purposes.
  • Cookie Data: Session cookies are deleted when you close your browser. Persistent cookies are stored for the duration specified in their individual cookie settings, typically between 30 days and 1 year.

Once the applicable retention period has elapsed, your personal data will be securely disposed of or anonymised using recognised industry-standard procedures.


8Cookies & Tracking Technologies

Berjaya88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse berjaya88.run.

Types of cookies we use:

  • Essential Cookies: Required for the core functionality of the berjaya88 platform — including login authentication, session security and regional preferences. These cookies cannot be disabled without affecting platform functionality.
  • Performance & Analytics Cookies: Helps us understand how members use the berjaya88 platform so we can continuously improve the user experience. Data collected is aggregated and does not identify you individually.
  • Functional Cookies: Saves your preferences such as language, region, and display settings so you do not have to reconfigure them each time you visit berjaya88.run.
  • Marketing Cookies: Used to display relevant berjaya88 promotions and offers based on your interests and usage patterns. You may opt out of these cookies without affecting the platform's core functionality.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect your experience on the berjaya88 platform.


9Your Rights as a Data Subject

As a berjaya88 member and data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data:

Right of Access

You have the right to request access to the personal data we hold about you, including details of how that data is used by berjaya88.

Right to Rectification

You have the right to request the correction of any inaccurate or incomplete personal data in your berjaya88 records.

Right to Erasure

Under certain circumstances, you have the right to request the deletion of your personal data from berjaya88's systems, subject to any applicable legal retention requirements.

Right to Object to Processing

You have the right to object to the processing of your personal data for direct marketing purposes or in other situations permitted by law.

Right to Data Portability

You have the right to receive the personal data you have provided to berjaya88 in a machine-readable format, and to have it transferred to another party upon request.

Right to Restrict Processing

You may request berjaya88 to restrict the processing of your personal data while a dispute or enquiry is being resolved.

To exercise any of the rights listed above, please submit a written request to the berjaya88 privacy team at support@berjaya88.run. We will process your request within 30 days of receipt and notify you of the action taken.


10Protection of Children's Data

The berjaya88 platform is not intended for use by individuals under the age of 18. We do not knowingly collect, use, or disclose personal data from minors.

Should we discover that personal data of anyone under the age of 18 has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question.

Parents or guardians who suspect their child has registered or used the berjaya88 platform without permission are encouraged to contact our support team immediately via email at support@berjaya88.run or through our 24/7 live chat.


11Cross-Border Data Transfers

In the course of berjaya88's operations, your personal data may be processed or stored on servers located outside Malaysia. When this occurs, berjaya88 ensures that data protection standards equivalent to those in Malaysia are applied across all processing locations.

The measures we take to protect data during cross-border transfers include:

  • Use of standard data processing agreements that enforce a level of protection equivalent to Malaysia's PDPA.
  • Encryption of data in transit using the latest security protocols.
  • Selecting service providers that hold recognised international data security certifications.
  • Periodic assessments of data recipients to ensure ongoing compliance with the established privacy standards.

12Changes to This Privacy Policy

Berjaya88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes to the services we offer.

When significant changes are made to this Privacy Policy, berjaya88 will:

  • Updating the "Last Updated" date at the top of this document.
  • Publishing the amended Privacy Policy on berjaya88.run with a clear notice of the changes made.
  • Notifying members via their registered email or in-platform notifications for significant changes.

Your continued use of the berjaya88 platform after any changes to the Privacy Policy are published will be considered your acceptance of the updated policy. We encourage you to review this page periodically.


13Contact the berjaya88 Privacy Officer

If you have any questions, concerns, or complaints regarding how berjaya88 handles your personal data, or if you wish to exercise any of the rights set out in this Policy, please contact us via:

  • Privacy Email: support@berjaya88.run (please state "Privacy Inquiry" in the email subject line)
  • Live Chat: Available 24 hours a day, 7 days a week, directly on the berjaya88 platform
  • Telegram: @berjaya88support

We are committed to responding to all privacy-related enquiries within 7 business days of receipt. For more complex complaints requiring investigation, we will keep you updated on progress within a reasonable timeframe.

For more information about our overall policies, you may also refer to Terms & Conditions, Responsible Gaming and Frequently Asked Questions berjaya88.

This Privacy Policy Was Last Updated on 1 January 2026

The latest version of the berjaya88 Privacy Policy is the one published on the date shown above. If you need information about changes made from a previous version, please contact our team and we will provide a summary of those changes.


Your Privacy at Berjaya88 — More Than Just a Legal Document

Many people skip a platform's privacy policy without reading it — and honestly, we get why. Most privacy policies are written in lengthy, hard-to-follow legal language. At berjaya88, we take a different approach. We've written this policy in plain, straightforward English because we believe every member deserves to know exactly how their information is handled.

When you register a berjaya88 account and make your first deposit using Touch 'n Go eWallet or DuitNow, you are trusting us with your personal and financial information. We take that trust seriously. That is why berjaya88 continually invests in the latest security infrastructure — not merely to meet regulatory requirements, but because it is the right thing to do for our more than 850,000 active members across Malaysia.

One point we want to make absolutely clear: berjaya88 never sells member personal data to third parties for marketing purposes. This is not merely a written promise — it is an operational policy enforced at every level of our organisation. When you receive a communication from berjaya88, it comes from us and relates to your account or our services — not from an external marketing company that has purchased your data.

Regarding financial transactions — when you make a deposit using GrabPay, Boost, ShopeePay, or FPX Maybank2u, only the minimum information necessary to complete the transaction is shared with the payment processor. We do not store your digital wallet PIN or password — these are handled directly by the respective payment processor using their own security infrastructure.

Regarding your betting activity on berjaya88 — whether you are wagering on a Malaysia Super League match between JDT and Selangor, spinning a progressive jackpot slot at 11 pm, or playing Baccarat at the Live Casino — records of these activities are retained for legitimate operational purposes such as dispute resolution, fraud prevention, and legal compliance. We do not use your gaming activity records to sell to any third party.

One often-overlooked aspect of data protection is security on the user's end. While berjaya88 invests heavily in platform security, half of your account's protection depends on your own practices. Use a strong, unique password for your berjaya88 account — never reuse a password from another platform. Never share your login credentials with anyone, including family members. And always log out of your berjaya88 account after each session if you are using a shared device.

Finally, we want to remind you that your privacy rights can be exercised at any time. If you wish to review the personal data we hold about you, correct any inaccurate information, or request deletion of your data after closing your account, the berjaya88 team is ready to process your request. Reach us via live chat or email and we will respond within a reasonable timeframe. Your privacy is your right — and berjaya88 is fully committed to upholding it.

Officially Licensed
256-bit SSL
PDPA Compliant
24/7 Support
No Data Selling
Data Secure

Frequently Asked Questions on Privacy & Data at berjaya88

Here are answers to the most frequently asked questions from Malaysian members about how berjaya88 handles their personal data.

View All FAQs

Absolutely not. berjaya88 has never and will never sell, rent, or commercialise members' personal data to any third party for marketing or any other commercial purpose. Your data is used solely for legitimate operational purposes as outlined in our Privacy Policy.

All financial transactions on berjaya88 — including deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX — are protected with 256-bit SSL encryption. berjaya88 does not store sensitive information such as your PIN or digital wallet password. That information is processed directly by the respective payment processors using their own certified security infrastructure.

Yes, you may request deletion of your personal data by contacting the berjaya88 team at support@berjaya88.run. Please note, however, that certain data — particularly financial transaction records — may need to be retained by berjaya88 for a minimum of 7 years to meet applicable Malaysian legal requirements, including anti-money laundering regulations. Beyond those legal obligations, your data will be deleted or anonymised.

Only berjaya88 staff with specific authorisation may access members' personal data, and only for legitimate operational purposes. All internal access is logged and monitored. berjaya88 conducts regular privacy and data security training for all staff who handle member information. Unauthorised or arbitrary access is strictly prohibited.

After an account is closed, berjaya88 will retain the minimum records required to meet legal obligations for the prescribed period (typically 7 years for financial records). Other data not required for legal or operational purposes will be deleted or anonymised within a reasonable timeframe following account closure. You may contact our team for further details on the specific data retained after your account is closed.
Safe & Secure Platform

Play with Confidence — Your Data Is Always Safe at Berjaya88

With 256-bit SSL protection, Malaysia PDPA compliance, and a full commitment to member privacy, berjaya88 is an online betting platform you can trust completely. Register for free today with a minimum deposit of just RM 10.

Minimum age 18. Play responsibly. Gambling can be addictive.

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